Consumer Loan Service Settlement Supervisor - Bali (Hybrid/Remote Options)

Join Bank Nationalnobu, a leading financial institution in Indonesia, as our Consumer Loan Service Settlement Supervisor and play a pivotal role in ensuring seamless post-loan disbursement processes. Based in the vibrant and culturally rich island of Bali, you'll be part of a dynamic team dedicated to delivering exceptional customer service and financial solutions.

As a Consumer Loan Service Settlement Supervisor, you'll oversee the entire post-loan disbursement process, from initial application to final settlement. You'll work closely with our loan officers, credit analysts, and customer service representatives to ensure that every loan is disbursed smoothly and efficiently. This role is perfect for someone who thrives in a fast-paced environment and is passionate about helping customers achieve their financial goals.

With a competitive salary package and a range of benefits, including health insurance, retirement plans, and professional development opportunities, this is a fantastic opportunity to grow your career in the financial services industry. Join us in Bali and be part of a team that values innovation, integrity, and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Oversee the entire post-loan disbursement process, ensuring timely and accurate settlement of consumer loans.
• Monitor and analyze loan disbursement data to identify trends and areas for improvement.
• Coordinate with loan officers, credit analysts, and customer service representatives to resolve any issues or discrepancies.
• Ensure compliance with internal policies and procedures, as well as regulatory requirements.
• Provide training and support to loan officers and customer service representatives on loan settlement processes.
• Collaborate with the branch manager to develop and implement strategies for improving loan settlement efficiency.
• Maintain accurate and up-to-date records of all loan disbursements and settlements.
• Participate in regular team meetings and contribute to the development of the branch's overall strategy.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in a similar role within the banking or financial services industry.
• Strong knowledge of consumer loan products and the loan settlement process.
• Excellent analytical and problem-solving skills.
• Proficient in using Microsoft Office Suite, including Excel and PowerPoint.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Familiarity with banking regulations and compliance requirements.

🛠️ Keahlian

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